People Administrator

Job Description

People Administrator - Permanent, Canary Wharf

Hours: 40 per week, 08.30am - 17.30pm Monday to Friday

Duties & Responsibilities

The People Administrator role is pivotal in providing a proactive and accurate HR service to our people through our end-to-end administration processes, covering starters, leavers, movers, payroll and benefits, as well as HRIS (People HR) database maintenance. In role you will be the first contact point for employees across the company, and processing the day-to-day general queries to deadline and with exceptional attention to detail. Time management and organisational skills are critical for this role. The day-to-day of the role will look like this:
 

• Managing the team’s group mailbox on a daily basis, as well as taking action on all HR queries from the business, escalating to the People Director when needed. Ensuring all queries are managed within the appropriate timeframe.
• Managing and processing the end-to-end on- and off-boarding administration processes, as well as other people administration processes. This includes producing all relevant paperwork, updating employee and payroll databases and all HR systems with starters, leavers and employee changes.
• Taking ownership of end-to-end benefits administration, including annual renewal processes and day-to-day administration.
• Supporting with employee relations cases, including attending hearings to take minutes and supporting on capability cases.
• Supporting regulatory reporting processes, pay gap reporting (gender / CEO).
• Supporting the with ad-hoc project work as required.
• Providing management information and reporting on an ad-hoc and regular basis.

Skills, Experience & Qualifications

• Exceptional attention to detail and accuracy
• Excellent communication skills, both written and verbally, with confidence to communicate with all stakeholders across the business
• A highly organised and experienced People Administrator
• Strong problem-solving skills with a passion for dealing with open-ended, even ambiguous challenges
• Experience working in fast-paced and agile teams
• A developing knowledge of legislation and the practical application of the law in terms of policies, procedures and employment law
• Highly organised, flexible team player with excellent prioritisation, strong follow-up skills and an eye for detail
• Level 3 CIPD or equivalent is desirable but not essential

We operate as an equal opportunities employer.